apple tv volume control not working apple tv volume control not working

Click on Verify, and you will have successfully created an alternative to your Apple TV physical remote. All postings and use of the content on this site are subject to the. I tried pressing the volume and mute buttons and nothing worked. Source. This site contains user submitted content, comments and opinions and is for informational purposes Source, Connected the soundbar to TCL 8 series tv and now Apple TV will not control volume. Here's how to fix Apple TV Remote volume control: Now, you should be able to use your Apple TV Remote to control volume again! I can also successfully pair the TV's own remote to control the aTV. Guys, thanks, but it is not necessary to repeat what has already been said :-) The first response actually answers my question, but it does not mean that I can't have additional questions. But how the remote control immediately worked with my TV? Having personally experienced several some issues with Volume, I decided to do my fair share of research on Apple TV remote. I dont think any TV will support that. My previous tv was able to be controlled by the Apple TV but it wasn't a smart TV like this new LG C1. User profile for user: Reset the ATV, Soundbar and TV already but no luck. I never pretend that the ATV devices are bug free, but from what I've read in this thread describing issues seen elsewhere, it seems this "can't turn down the volume" issue is more common on Samsung soundbars. The Samsung article from bgmeek was not helpful nor relevant. If asked, place your remote on top of Apple TV to complete pairing. Source. Similar for the Siri Remote: with a compatible receiver in the setup, volume control through CEC is an option. After discussion with a DTS Engineer, he found a workaround (rdar://42881405 Volume control is disabled when connected to Apple TV using AirPlay ). The other functions are tied to the Apple TV. has anybody else experienced this? I walked away from my tv for 5 minutes and came back and had the whats new update screen so I have no idea why I updated so late , that part Im confused about as well , but as I mentioned , right before this I was able to use the volume controls on my remote perfectly fine . If youre not sure how much battery life is left in your Apple TV, charge the remote for 30 minutes and check if it starts operating. When using the remote app it is not possible to use IR as the hardware does not support it, so when you use the buttons on the iPhone it will only work when you have it connected to a receiver that supports HDMI CEC. Your iPhone will search for nearby Apple TVs; tap the TV name to begin the setup process. doesn't matter which app. Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. You must first unpair the Apple remote with the Apple TV to repair it, which is a simple process and will take a few seconds to complete. I have 3 iphones and i have tried to control volume from all 3 iPhones, unfortunately none of them work. I can however control the volume when I connect my AirPods , so the issue only occurs when its through my tv speakers themselves . A forum where Apple customers help each other with their products. If both devices are connected to the same WiFi network, the Apple TV Remote app for iPhone and iPad may be able to operate your TV. The digital world offers many possible pitfalls where a user could lose their access to critical data or give away information they didnt mean to. Learning new device . Each email reveals new things you can do with your phone (and other devices) with easy-to-follow screenshots. If you need assistance, contact the TV maker or go through the instruction manual. During playback, you can control your TV or audio/video receiver volume with the Siri Remote. The remote still works fine in every other regard for playback, navigation, menu control etc just not the volume control. TV Setup (all audio from TV speakers) My Volume Control & Mute is not working on my new Siri Remote. I enjoyed surfing and watching my favorite movies and shows without any interruption until my Apple TV remote started running into technical issues. Nothing. Restart your Siri Remote or Apple TV Remote. I have tried resetting my Apple TV , resetting my actual tv . The physical Apple Remote uses IR to send the volume control signal directly to the TV (or receiver); not to the Apple TV box (when the above doesnt apply). On your Siri Remote or Apple TV Remote, press or to turn the volume up or down. So there you have it: all you need to know about repairing your own Apple TV remote. It did work perfectly until tvOS 15.3 or .4 came out. I can't control the volume via my iPhone's volume buttons while it works well with the physical remote. There are 3D printable cases that hold Apple TV remotes and AirTags that you may want to check out if you are prone to losing them. I setup the new tv box and decided to setup manually to avoid any issues with settings. Volume control on 4K Apple TV not working. Wait while your remote restarts. Looks like no ones replied in a while. Long story short: I updated the firmware on my Samsung HW-Q800A Soundbar, installed two software updates (one was a major version update) in my LG CX TV and updated to tvOS 15.5.1.still no luck. 127,075 points. Hi Ap2837, Thank you for participating in the Apple Support Communities. Apple may provide or recommend responses as a possible solution based on the information First, make sure that the remote is paired with your Apple TV. If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: The volume of your Television or receiver can be controlled separately with your Siri Remote or Apple TV Remote, but not both at the same time. Nothing worked. To start the conversation again, simply The volume control through the Apple TV Remote app, using the side buttons, is available only for when using an AV receiver that supports volume control over HDMI-CEC. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. I got the exact same issue with the Samsung Q900A Soundbar and the Samsung Q95A TV. Ive followed the bluetooth re-pairing instructions as suggested in Apple help pages (Menuand Volume Up buttons for fiveseconds etc). My Apple TV 4K+ Volume Feature Not Working. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. My Apple TV 4K remote volume works some times and some times not Can't control volume for tv with apple tv remote I just got my Apple TV 4K 2nd generation and had been using it on a different tv(not new, probably same age or older than second tv) and the volume worked on the apple remote, but I recently switched tvs (second from 2014) and now the apple remote will turn off the tv but not control the volume. Give the custom volume control a name. All postings and use of the content on this site are subject to the. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. Learn how to control Apple TV with iOS or iPadOS Control Center. Your iPhone is not able to send an IR signal. If the cable is broken, it can cause the problem. The remote does successfully control power of the TV, and it works for everything else. 0 comments. Keeping your tech safe and organized while you are on-the-go can be tough, but CASEBUDi Electronics Organizer Case has your back! SettingRemotes and Devices[ ] Volume Control. Issue fixed by resetting ATV remote by holding tv button and down vloume for 5 seconds! If prompted, place your remote on top of the Apple TV to complete the pairing. Well, almost perfectly. Everything is working fine but volume down is not. Help please! If your remote still isn't working as expected, try restarting your remote. All other buttons worked. Apple TV 4K, I bought the new Apple TV, and previously had the older Apple TV 4K. Some things to note: Looks like no ones replied in a while. Choosing any of the IR options results in losing volume control functionality via iOS Apple TV remote, reset to factory Soundbar, Apple TV and LG TV. Volume control to the TV speakers is not done over HDMI-CEC, but via IR from the remote to the TV directly. Was all working fine before tvOS 16.0. All else fails, give Apple Support a call and heres their recommended reading: If you can't control your TV or receiver with your Apple TV Remote - Apple Support. only. Yeah, but I mean that different TV (and other appliance) brands have different codes of IR signals, say a Sony remote control won't work with a Samsung TV. 748. The status light onyour Apple TV will turn off and on again. Ive also done a full AppleTV reset to factory settings when that failed too. There are also some other ways to fix this problem, such as resetting the volume of your Apple TV. ive been using this apple tv ever since i bought it back in may of last year, and only just now has this cropped up. The Apple TV Remote will be unpaired, and a message will appear on the screen. 402 North B. We understand your Apple TV volume control is not working. Copyright 2023 Apple Inc. All rights reserved. Select Remotes and Devices from the Apple TVs Settings menu. I can control my Sony TVs speaker volume with the physical Apple TV remote, but not with my iPhone Control Center virtual remote. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Now, release the button. Note: These settings may not work with all devices. once the remote wakes up the Apple TV it will then allow the connected TV to also turn on and switch to the appropriate input). Bug Fixed: Apple TV Remote Volume Not Working, Organize Your Cords, Chargers & Small Tech in Style, It's Not Too Late To Join Our Privacy & Security Course, Run Your Business Smarter with Remote Device Management, How to Find a Dead, Turned Off, or Offline iPhone, 10 Simple Tips To Fix iPhone Battery Drain, How To Get an App Back on Your Home Screen, How to Transfer Photos from iPhone to Computer, How To Find My iPhone From Another iPhone, Step Counter: How To Show Steps on Apple Watch Face, Easily Retrieve Deleted Text Messages on iPhone, How To Put Two Pictures Together on iPhone, What iPad Do I Have? Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. Aug 18, 2020 11:20 PM in response to greatvovan, Aug 19, 2020 12:04 AM in response to Urquhart1244. Step 3: Head to Apple Settings . Am I missing something? (Feb 2023), How to Add a Driver's License to Apple Wallet (2023), How to Retrieve Deleted Messages on iPhone (Feb 2023), Fix Photos Not Uploading to iCloud Once & for All (2023), Apple ID Login: 9 Ways to Fix the Error Connecting to Apple ID Server Message (iOS 16), FaceTime Not Working? 1-800-MY-APPLE, or, manually program your Siri Remote or Apple TV Remote for volume control, Sales and User profile for user: If the volume doesnt respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control. iPad iPad Pro (6th generation) Developer Apple Inc. That unfortunately, did not work. Level 10. Apple may provide or recommend responses as a possible solution based on the information The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random level.you can volume up from there but volume down always gets stuck at that same level until mute or restart. I have unplugged both devices overnight as well and nothing has changed . Select Learn New Device. Program your Apple TV Remote to Volume. I can confirm that tvOS 15.5 did not resolve this issue. Since this I have not been able to use my volume controls . any proposed solutions on the community forums. An announcement stating that the remote is paired or paired will appear in the top-right corner of your Television. Place your Apple TV three inches away from your remote. Step 1: On your Remote, press and hold the TV button and Volume Down button for 5 seconds. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of omissions and conduct of any third parties in connection with or related to your use of the site. Any suggestions?? Primary phone: (641) 472-6330, Rachel Needell is a Feature Web Writer at iPhone Life, a published poet, and a longtime Apple enthusiast. Urquhart1244. only. Or a way to manually force it to use CEC instead? This is a user forum, if you want more specifics then you can contact Apple. Suddenly my Apple TV Siri remote doesnt work. Release the buttons after two to three seconds of holding the position. ask a new question. Your Siri Remote or Apple TV Remote can control volume for either your television or your receiver, not for both simultaneously. Update 2 (May 21, 2021) IST 03:14 pm: The Roku remote volume control issue has finally been fixed with the latest update: Source Update 3 (July 20, 2021) IST 10:14 am: Now, it is coming to light that this issue has been escalated for further investigation, at least according to a Roku employee on the platforms community forum. We are able to up the volume, mute the sound, but cant lower the volume. this feature was working before the automatic update and I have no idea what to do next . Rudegar, Apple TV remote works but does not control the volume. Urquhart1244, call Here's what it looks like on iOS 11 beta's Control Center Apple TV control on my ATV4 with tvOS 11 beta. All postings and use of the content on this site are subject to the. provided; every potential issue may involve several factors not detailed in the conversations If not, reach out to Pioneer customer support or a device forum to see if there is a current software or firmware update to resolve the issue of miscommunication. Volume control on 4K Apple TV not working My volume control on my Apple TV 4K remote was working. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. -For example: When the macOS updated from Catalina to Big Sur most HP printers stopped connecting and working with Mac computers until they received the update from their manufacturer. This setup allows the buttons on the Siri Remote to control the receiver volume via HDMIline of sight not necessaryand sleep/wake will turn everything off/on. User profile for user: Make sure that the remote is about three inches from the Apple TV. any proposed solutions on the community forums. Apple TV HD Siri remote volume and mute controls stopped working. I tried the learn new device option. ), How To Check if Your iPhone Is Unlocked & What That Means, App Store Missing on iPhone? Jan 13, 2011 3,979 607 Estonia. @Anthony, Apple TV 4k - Volume Control does not list my CEC soundbar, but I can control volume via "Audio Output" screen. Go to Settings > Remotes and Devices > Volume Control on your Apple TV 4K or Apple TV HD. some TVs with bluetooth remotes). Fairfield, Iowa 52556, USA Next, press and hold the Volume Down button until the progress fills up. Sep 1, 2021 3:23 AM in response to rkaufmann87. For more information, see the Apple Support article Control your TV or receiver with your Siri Remote or Apple TV Remote. How does one fix this? Remote used to control tv/Volume. Do the troubleshooting: turn on HDMI CEC, enable all audio and power options. In some cases, it works after pressing the button multiple times. I can increase or decrease volume from my apple remote but not from my iOS device. I have tried learning a new remote in Apple TV settings but still no luck. TV via IR will control the volume for TV directly (not via the Apple TV box), presumably the same way as before enabling CEC. provided; every potential issue may involve several factors not detailed in the conversations If that doesn't work, restart the Apple TV by pressing and holding the Menu and . If your speakers aren't showing, select Add Equipment from the Equipment Control menu. ask a new question. I have Apple TV 4K and I am able to control TV's volume through HDMI cable using the native remote control. New Siri Remote not controlling TV Volume (IR). Ive restarted the Apple TV box and re-paired but no success. Join the only free daily newsletter that reveals new things you can do with your iPhone in just a minute a day. Open the Apple TV Remote app on your iDevice. Apple disclaims any and all liability for the acts, Our Privacy & Security Course for Apple enthusiast is our most requested course! Press and hold Back (or Menu) and Volume Up for five seconds. Refunds. This is incredibly frustrating and I have to trouble shoot and reset/relearn the remote every time. Well thats too bad Since the volume control issue is consistent using both the Siri Remote and the iOS remote, this points back to soundbar or TV settings. That's not really possible for a trash writer like me but I still try. #appletv #appletv4k #appletvremote Here's one example on Samsung's community site. Release the buttons. Any suggestions on connecting my Apple TV to this new LG C1 so I am able to control Power, Source, and most importantly Volume would be greatly appreciated. 1-800-MY-APPLE, or, Sales and After the process is complete, your Apple TV not playing sound will be fixed. I reconnected my old 1st gen Siri remote and it works just fine. My volume control on my Apple TV 4K remote was working. Apple TV 4K, Make sure Control TVs and Receivers is selected under home theater control. ask a new question. Thankfully, it's pretty simple to fix once you know the steps. Point your remote at your Apple TV. If it's not, set it to that and give it a . If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: Go to Settings > Remotes and Devices > Volume Control on your Apple TV 4K or Apple TV HD. All postings and use of the content on this site are subject to the. My Apple TV is connected to a Yamaha receiver, which connects to a Panasonic TV. Thank you for posting in Apple Support Communities. My Apple TV is connect via HDMI to LG CX and my LG CX is connected via hdmi eARC to a Samsung Q950a volume down function via Apple TV remote not working. It doesn't work or follow the 'volume up or down' command. Show more Less. Make sure to do the full reset of the remote as described in here: If your Apple TV remote isn't working - Apple Support. In addition, you should try a different type of content. Restart your Fire Stick. Volume control on 4K Apple TV not working. I do not have cable and use the Apple TV as my main source of entertainment. I have reset the remote, the aTV, and the TV (repeatedly). I can use the siri remote app on my iPhone to control the AppleTV but this also does not solve the problem. Thank you for allowing us to support you. I have a clear view of the IR receiver, and have only had this problem with this specific TV. only. Has a bug been introduced in the last TVos update? May 13, 2022 12:25 PM in response to @Anthony. Hi there! Nevertheless, we'll keep an eye on the developments about the Apple . Once this is done, you can release the button. tvOS 14. Looks like no ones replied in a while. Additionally, ensure that the HDMI-CEC has been enabled and that the remote is programmed to volume. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. Apple's implementation of CEC volume control is fine. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I am now able to control the volume and mute with the Apple TV remote. I am still able to control volume using the stereo remote, but I'd rather not have to juggle two . The volume control buttons on your Apple TV remote may sometimes refuse to function. Want to know more about us? Aug 22, 2020 11:17 AM in response to greatvovan. Turning my HDMI CEC settings on and off . Same with - and mute. any proposed solutions on the community forums. I will mention that when I press theses buttons the Apple TV flashs the light in response and the volume controls work when connected to another Audio source like my AirPods but when the audio output is my tv the volume controls do not work . Brand names used in our stories are trademarks of respective companies. . Youll need a line of sight with your TV and the Apple TV remote to regulate volume, unlike the Apple TV, which uses Bluetooth and WiFi. May 22, 2022 11:05 PM in response to Azanella, May 22, 2022 11:05 PM in response to @Anthony. The only feature Im interested in is controlling my sound bars volume via software rather than learning the remote and using IR. Adjust Apple TV audio. Use another remote. provided; every potential issue may involve several factors not detailed in the conversations Apple disclaims any and all liability for the acts, For quick reference: Apr 6, 2022 4:23 PM in response to bgmeek. I tried moving the old remote to the other side of the house to avoid some weird data/connections being sent to that one, but it's still having the same issue, no volume on new Siri remote even though it said it connected fine. Checking for updates is typically only needed when the issue started with the previous software update. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of How To Turn Off Flashlight on iPhone (Without Swiping Up! Before buying another remote, try the following hacks to see if it works. #3. Refunds. Apple disclaims any and all liability for the acts, The volume +- control on my Apple TV remote is not working recently. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Apple disclaims any and all liability for the acts, Press and hold the TV/Control Centre button and the Volume Down button at the same time. The Siri remote fully controlled both the apple tv device as well as the volume on the TV. I have the HDMI 2.1 in the #1 slot and made sure LG HDMI-CEC is on. My volume control on my Apple TV 4K remote was working. Press and hold Menu or Back, as well as Volume Up, for five seconds. omissions and conduct of any third parties in connection with or related to your use of the site. Sometimes, a simple repairing process may fix any temporary snags with your remote control device. Alternatively, if you have an iPhone and iOS 11 or later, you can utilize the Apple TV 4k app for Apple TV 4th Generation or later. I simply restarted the Apple TV remote. My Apple TV remote volume controls wont work on my tv anymore. -We would recommend disconnecting the receiver from your TV and unplugging its power, then reconnecting and setting up as new to see if that resolves. All I can suggest is that you take a closer look at, and verify, all of the sometimes-elusive HDMI CEC-related settings on both the TV (LG calls it SimpLink) and the soundbar (Samsung calls it Anynet+ :-). Head here. Go to Settings App > Remotes and Devices > Volume Control. Apple TV 4K remote unable to control display volume a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i haven't been able to control my television's volume ever since. Step 3: Clean the sensor window on your Apple TV Remote (The sensor window is located at the top of your remote) Step 4 . The standard Apple TV remote and iPhone/Siri remotes behave the same way. This site contains user submitted content, comments and opinions and is for informational purposes Sometimes I can't find the native remote and prefer to use the iPhone Apple TV remote app. I was happily using my 1st gen Apple TV 4K and only upgraded to the 2nd gen for eARC support. I have the same setup and the same problem. Identify your Apple TV model - Apple Support. You will have to select Learn New Device from the drop-down menu. Other options? Im pretty sure the new Siri remote firmware (0x0061) broke IR functionality for me. Here is what I have tried so far: a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i havent been able to control my televisions volume ever since. This is found under Settings->Remotes and Devices. To fix Apple TV remote volume not working, try moving the remote closer to the Apple TV and check the remote batteries level and condition. call Bring the remote closer to the Apple TV - The battery charge may be minimal and thus may emit a weak IR signal from the remote to the Apple TV set-top . This cloud-based devicemanagement software allows you to remotely configurethe devices your team uses on a daily basis (such as iPads, iPhones, Mac computers, and more), giving you the ability tosetup new equipment,addapps, manage security features, and much more. I just wanted to follow up on this forum with an update. Jun 1, 2022 8:34 AM in response to mikereed36. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. Also I guess that as long as the native remote control does control the volume, my TV is compatible with this feature. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. ask a new question. 1. Apple TV 4K Siri remote volume control not working The volume +- control on my Apple TV remote is not working recently. Fix FaceTime Issues 10 Ways (iOS 16), iPhone 13 Camera Keeps Refocusing? At the same time, press and hold the TV button and the Volume Downbutton for about five seconds. Tap Sounds & Haptics. How to Fix Apple TV Remote Volume Not Working? I had found the thread via Google search and I suppose it was referencing this post on the second page that includes the following: Oh my god it's not just me! The Volume Controls don't work for the soundbar if I use the Apple TV remote. The Apple TV 4G has an infrared (IR) sensor that may be used with the original Apple TV remote. tvOS 13. Aug 22, 2020 8:35 AM in response to vazandrew. If it isnt, change it to that and try it out. You will receive a "Connection Lost" notificationin the corner of the TV screen, and then the remote will restart. Hi! The remote battery power is 89%. the strange part is I can still turn my tv off using my apple remote meaning the CEC feature is still working , just not for volume control . shiny334, User profile for user: The weirdest part, is my old remote sitting in the room worked for volume but nothing else. Any ideas? Your volume controls may actually be set to be managed through your TV or speaker system. Why not? It seemed to learn the IR signals just fine. provided; every potential issue may involve several factors not detailed in the conversations Easily Find iPad Generation & Model, How To Change Your Airdrop Name on iPhone, iPad & Mac, How to Find a Lost iPhone, Even If It's Dead or Offline (Feb 2023), Create a Contact Group on iPhonethe Easy Way! I am now also having issues controlling media on my Apple TV from my control center on my phone . Additional audio controls let you change AirPlay speakers, choose Bluetooth headphones, change the language audio track, or reduce loud sounds. When there are no results, you can also . omissions and conduct of any third parties in connection with or related to your use of the site. I just got my Apple TV 4K 2nd generation and had been using it on a different tv(not new, probably same age or older than second tv) and the volume worked on the apple remote, but I recently switched tvs (second from 2014) and now the apple remote will turn off the tv but not control the volume.