axs transfer tickets not showing up axs transfer tickets not showing up

Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Your tickets will no longer be listed for others to buy. You may also review your transfers and purchase history at AXS.com. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. The concert is tomorrow. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. why the hell can they just not send you the tickets in an email, as an option? So you can sell on StubHub or any other way you find. Follow the steps below to access the tickets: Did you find it helpful? I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Its up to you! Did you find it helpful? From everyone at Vivid Seats, we hope you enjoy your event! When I sell tickets, do I have to deal with the buyer? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. To view your AXS Mobile ID tickets click on your initials in the middle. 2021 Vivid Seats Ltd. All rights reserved. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Yes When I buy tickets, do I have to deal with the seller? When listing tickets, you decide how long your listing will be available for others to buy. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Yep! Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. For more information, please see our Article. If you do not currently have an AXS account you will be instructed to create one during your purchase. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Did you find it helpful? You will enter your community username and new password and done! Nope. Lindsay is the author of this solution article. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. and need to send them to a friend, transfer the tickets through your AXS account. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Select the tickets to transfer and enter the recipient's information. Sign into your AXS Account and click Listings. Go into the app, look at the ticket. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. And you're done! These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Why did the venue decide to use AXS Mobile ID? If they already have an AXS account set up the tickets will go in their account automatically. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. | Remember, your friends can always transfer tickets back to you. Many fans find it best to TRANSFER the seats to their guests prior to the event. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Press J to jump to the feed. Can seats be transferred to someone who doesnt have an AXS account? axs allows you to transfer ticket you have bought from within the app. Customer service all the way to your seat, 2000-2022 StubHub. Your guests will need to create an AXS account to receive tickets. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Sorry we couldn't be helpful. AXS handles payment and delivery so buyers and sellers never interact with each other. Tickets Seat numbers it lists 13-16 ? Click the Transfer button next to the event in your AXS account. After completing the account information, you may buy, sell or manage any seats in your account. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Your guests will need to create an AXS account to receive tickets. Tickets Not Showing Up In AXS Hello! At this point, you should see your tickets in the MLB Ballpark app. Transfer tickets to friends (for select events). Yep! Cookie Notice AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Its up to the promoter, artist, or team if you can sell tickets or not. If you see a Sell button next to your tickets in your account, you can sell them! Help us improve this article with your feedback. How do I use the Rockets App to enter the building? How will I know if my transfer was successful? If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Use of this website signifies your agreement to our. Theyll just have to create an AXS account to claim their tickets. OR. They said they would get in contact with the seller and have the tickets transferred over. Reddit and its partners use cookies and similar technologies to provide you with a better experience. (*If you can't remember your password, tap. On the review page, click the Transfer button to send the tickets. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Show the tickets on your phone for everyone in your group. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Are screenshots of the barcode valid for entry? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Your AXS Mobile ID ticket will now show up. i assume they will try to get me to receive the tickets using axs again. Also, to make it even more . Upcoming. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. SOLD TICKETS VIA AXS. If you do not currently have an AXS account you will be instructed to create one during your purchase. Site Map | I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Enjoy the event! All Rights Reserved. Many fans find it best to TRANSFER the seats to their guests prior to the event. Cookie Notice We bought the tickets through AXS and we have no clue how to sell or transfer them. When your tickets sell, youll receive an email informing you of the sale. However, we recommend that you transfer tickets to each person attending the event. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Danielle is the author of this solution article. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Open the App and sign in to see your tickets. On the Review page, click the List Tickets button to finish. Tap the gameyou are attending tap View All to see more games. It depends. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. To login, use the same email address you used when purchasing your tickets. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Does anyone know how to do it through axs?? I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Have screenshots and stuff with timestamps to also prove this is a thing. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. After completing the account information, you may buy, sell or manage any seats in your account. Now we just want to get rid of them ugh. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. StubHub told me to call AXS and let them know this was due to the show being postponed. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Help us improve this article with your feedback. When I sell tickets, do I have to deal with the buyer? Stub hub sent my hockey tickets for a las vegas game to axs. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Use the same email you use on StubHub. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Usually there is a waiting period of a few weeks. You will enter your community username and new password and done! Bought ticket and then they weren't available from the seller. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. What is transfer? On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. As an event draws closer, venues generate the barcodes for each ticket. Is there any way to get any assistance? Can I still use a ticket after I have transferred or shared it with someone else? I have a problem with AXS Tickets Are you having issues? Select the tickets to transfer and enter the recipients information. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. It depends. Youll be able to transfer money to your bank from your account on AXS.com. Open the App and sign in to see your tickets. When fans have tickets they cant use, they list them for other fans to buy. This will bring you to the page to confirm the correct email associated with the order. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. No, tickets must be scanned through the Rockets App or the AXS App. If your friend already has an AXS account, the tickets will be transferred instantaneously. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Help us improve this article with your feedback. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Can I have multiple tickets on one phone? On the review page, click the Transfer button to send the tickets. Tix originally purchased Spring 2020, was postponed until today 7/31/21. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Privacy Policy. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Step 1: Download and Login into MLB Ballpark App. The gig has not been cancelled we just chose not to go. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. it must be some garage shop with three programmers. Was wondering if you had any update on how yours is going? AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. All rights reserved. Present the scannable QR code at the door for entry to Toyota Center. Manage Cookie Preferences Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Overall, disappointing, but fair. Terms of Service | Theyll just have to create an AXS account to claim their tickets. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Can seats be transferred to someone who doesnt have an AXS account? Show the ticket in the App at the entrance and get them scanned to enter. Try to contact them on their Twitter account. I was never able to get ahold of SH again. Apparently it is actually AXS? Press question mark to learn the rest of the keyboard shortcuts. What are my options here? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Select the tickets to transfer and enter the recipient's information. A full-service national event ticket marketplace. Easy! Youll be able to transfer money to your bank from your account on AXS.com. After that, the tickets will be theirs to use with the AXS app. No. Privacy Policy. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. The tickets will be delivered to the buyer automatically. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Flew in for this show. Sign in or create an AXS account. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Hey guys, I just joined this group so if this isnt allowed lmk. On the review page, click the Transfer button to send the tickets. No. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Bought tickets for a group? AXS handles payment and delivery so buyers and sellers never interact with each other. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Click the 'Transfer' button and your guest will receive a notification via . I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Its up to you! For more information, please see our Use of this website signifies your agreement to our. Here we are. This will help to ensure that you are ready for your event in no time! Otherwise you have until your friend creates an account to cancel the transfer. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). I purchased tickets for a concert back in February. On the review page, click the Transfer button to send the tickets. Why did the venue decide to use AXS Mobile ID? Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. After the switch, you will enter the email address you use to access the community in order to reset your password. Tap View to access the barcode and scan in for entry. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Select the tickets to transfer and enter the recipient's information. No paper tickets required. After logging into the app, verify the tickets are available in the app. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Click the Transfer button next to the event in your AXS account. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. it never happened. How far in advance can I access my tickets? Tap Tickets Tab (pull down on the screen to refresh if necessary). Remember, your friends can always transfer tickets back to you. If they already have an AXS account set up the tickets will go in their account automatically. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). i spent the next 2 hours trying to get the axs app to work and get my tickets. and our We are changing the way you register and sign-in to the StubHub Community. AXS Mobile ID allows you to manage . Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Even if you call within 48 hours of your event, you will probably get no help at all. Privacy Policy | Just follow the simple steps to make the tickets officially yours. Use the same email you use on StubHub. What is AXS Official Resale and where do the tickets come from? When its time for the event, they can open the app to show their tickets on their phone. Click yes, retract now.And youre done! Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Nope. You may also review your transfers and purchase history at AXS.com. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Enter the recipients first name, last name and email address, or select from a list of. How do I transfer AXS Mobile ID? Flew in for this show. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Yes On the Review page, click the List Tickets button to finish. Ask the Community Contact Support Click the Transfer button next to the event in your AXS account. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. You'll then be asked to review the transfer. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. There is no fee for transferring seats and you are allowed unlimited transfers. Select the seats you would like to send. Customer service all the way to your seat, 2000-2022 StubHub. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. This way your guests will be able to enter when they arrive using their own AXS Mobile ID.