I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether.More, my little girl absolutely loves it so thought we would pop by and leave a review. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. Cloudflare Ray ID: 7a2ae229e9cd28f8 Then, just as we finished eating, we were brought two portions of chips free-of-charge.I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong!We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. It was only just gone 3pm and they're open until at least 5pm. Search for local Garden Centres near you and submit reviews. Here is a list of garden centres and nurseries that have reopened in Derbyshire and their opening hours: Opening times: 8am to 7pm Monday to Friday, 9am to 6pm on Saturday, 10.30am to 4.30pm on Sunday, Opening times: 9am to 5.30pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Opening times: 8.30am to 5pm Monday to Saturday, 10am to 4pm on Sunday, Opening times: 8.30am to 6pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: High Wood Way, Barlborough, Chesterfield, Opening times: 9am to 5pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: Park Road, Newhall, Swadlincote, Opening times: 9am to 6pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: Nottingham Road, Tansley, Matlock, Opening times: 9am to 5pm Monday to Saturday, 10am to 4pm on Sunday, Location: Hassock Lane North, Shipley, Heanor, Opening times: 9am to 5.30pm Monday to Saturday, 10am to 4.30pm on Sunday, Location: The Old Kitchen Gardens, Tissington, Ashbourne, Opening times: 10.30am to 4.30pm Monday to Sunday, Location: Eckington Road, Coal Aston, Dronfield. that the ham and eggs was 2.00 more than wherever she'd just come from). Called in on way back home and decided to have lunch. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Ranked #18 of 30 Quick Bites in Burton upon Trent. Food not cheap 10.99 for Cottage pie more than most pub prices. I initially sent the following through to their Facebook page and got a 'give us a ring' response. Performance & security by Cloudflare. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Opening hours Reviews Mondayclosed Tuesdayclosed Wednesdayclosed Thursdayclosed Fridayclosed Saturdayclosed Sundayclosed My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. Service was wonderful. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. This map was created by a user. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Brie and bacon pannini asked for very very well donebacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not returnMore, First of all this review is for the restaurant only. 3 people chose food Soup luke warm sent it back came back with skin on where had been reheated to much Fish and chips were over cooked fish was near on black and chips pale Brie and bacon pannini asked for very very well done bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. 19 Ashby Rd E, Bretby, Derbyshire, DE15 0PS . If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". Cold yorkshire pudding, cold meat, cold roast potatoes, cold frozen beans and cold frozen peas. Nice garden centre. Your IP: You will then receive an email that helps you regain access. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! (HTTP response code 503). The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Planters At Bretby. Yell.com Yell Business. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Food was tasty but there was no apology for the wait,only beingtold Well we are busy. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. Next by now it was at 1:15.. at 5 minutes to 2 we stopped a waitress and asked for the used plates to be removed and queried where the main course had got to. When I did, I was told that I had rung the 'wrong person'. how was I to know who I should or shouldn't ring.. the only contact I had been given was a 'Marie'. Tagine had cool spots! Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Shop all as it should be, minus the old live giant fish in his tank. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. We paid for our food at 13:19 and it finally came to the table at 14:10. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. The tomato although looked cooked was completely raw. Call us 01283 703355; Email us info@ . Generated by Wordfence at Sat, 4 Mar 2023 14:42:02 GMT.Your computer's time: document.write(new Date().toUTCString());. All seemed cheap food, with little thought to the preparation. queues to order were VERY slow moving. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). More restaurant details. The cake was expensive, what was left of what had been there, many empty uncleared plates and domes. commas needed to sort list of fillings- very confusing! We always enjoy our visit here, products available and reasonably priced. 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. This means that we may include adverts from us and third parties based on our knowledge of you. couldn1t comment on the prices because i didnt pay. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. The total bill came to 10.48. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Tripadvisor performs checks on reviews. Our team checks each review posted on the site disputed by our community as not meeting our. told Well we are busy. The salad was very uninspiring, with no dressing. You were given a tracking discwhich when you placed on the base on your table identified where you were sitting , this worked very well. 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But then I got to the peas, these weren't even Luke warm, they were stone cold. Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. If you think you have been blocked in error, contact the owner of this site for assistance. Bretby Hall is located at the top of a private road flanked by woodland, lakes and open fields. Crockery all in good order; tea pits poured well. My mothers day 'treat' turned into a mothers day nightmare by the awful place chosen for what should have been and could have been a really nice time out. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. When we first asked for an update, we were told that they were busy and there was a bit of a delay. I can only hope that the probe used was sterilised after its previous use because the food was definitely not hot enough to have killed any bacteria that was introduced.This 'Julie' claimed to be the 'Manager' why do I think of the inability to find the way out of a paper bags I wonder? Find Planters at Bretby Ltd in Burton-On-Trent, DE15. The starters were quick to arrive so quick in fact that the two who had gone to the counter hadn't even got back to the table. We visit regularly and have never been disappointed before. called in as we were staying locally (knights lodges) at lunch time. No one at any time during our meal did anyone come to the table to check that everything was okay. This website is using a security service to protect itself from online attacks. White bun was dry and crumbly which spoilt the burger.More, Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten freeor vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more,More, Should have read previous Tripadvisor reviews. The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Bretby Hall was converted by a private developer into luxury apartments and this property provides a wonderful opportunity to purchase one of the collection of these prestigious homes, with the added interest of a Grade II * listed hall setting. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. Well i was totally disgusted by this. It's great that there is an ice rink in the local area that anybody can go to. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. This means that we may include adverts from us and third parties based on our knowledge of you. Click to reveal Some amazing stalls in attendance our fair offers a great few hours out . If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. Ordered Ham, egg & chips. Wet & Brown Lettice leaf's. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. cafe/restaurant was fairly busy. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! 10:00 AM-4:30 PM . Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! "We've had regular skaters come to visit and they have said our ice is really good to skate on.". The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. The salad was very uninspiring, with no dressing. Seasonal items available, including a huge range of LED scenes/vehicles. Decaffeinated tea was easily available, at no extra cost. Eventually I went up to the kitchen and asked when our food would be really. This is the version of our website addressed to speakers of English in the United States. Mince pies had hurriedly been put out, with a very good price reduction on those. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. We noticed that many people who arrived after us had already had their food. Can a gluten free person get a good meal at this restaurant? Then we were asked what we had ordered, so obviously it wasn't already being prepared. Thanks for the review, we are so pleased you enjoyed the food and our service This was the first breakfast we have had here and it will be the last. PlantersatBretby, Public Relations Manager at Planters At Bretby, responded to this review. Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles We always enjoy our visit here, products available and reasonably priced. Crockery all in good order; tea pits poured well. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks.
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