All dolby 5.1 encoding. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. Been having this exact same problem with my AppleTV 4K and two homepods. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. Darryl0289, User profile for user: I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. User profile for user: If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. Typically I make it a few minutes into a show before it starts. On my brand new Apple TV 4 K i tried to watch HAYU tv. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. The sounds you hear when hovering over different apps lags significantly. Want to know more about us? Robs1978, User profile for user: Thank you for posting in Apple Support Communities. Sep 29, 2021 8:21 PM in response to aigars16. All postings and use of the content on this site are subject to the. The only requirement is that your iPhone is close enough to your television for it to hear the sound. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Experiencing same issue with all live services. Although it must be noted that no official ETA has been shared for the time being. Both devices must be on the same home network and signed into the same Apple ID. I have the same issues on almost all my streaming apps recently. Very frustrating. Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. Source. Reportedly, the issue is limited to the Plex app. New York, I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. This doesnt correct itself until I restart the Apple TV. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. I reset everything from scratch. But recent updates to the Plex app are likely to be the culprit on other platforms. Play around with the value till the audio and video line up perfectly. I'm a techy who is particularly fond of Android smartphones. Head here. Blackbeard456, User profile for user: Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. Copyright 2000-2023 M2N Limited E. & O.E. The result is oversaturated colors that give skin tones and hair a seemingly Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Andy Epprecht, User profile for user: Just updated to the latest 14.6 release (version released yesterday). Note: This issue applies to some TV models released in 2019 or later. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. Again, this was NOT an issue until my Apple TV updated. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Before 14.5, the wireless sync tool did a great job, now it doesnt. Apr 28, 2021 11:40 AM in response to ashtv. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). I have the same issue but only if I use airplay to direct the audio to my speakers. Visit our corporate site (opens in new tab). How can they mess it up at generation 15 ? The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. any proposed solutions on the community forums. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. An artist who likes to sing and play the guitar. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. Why is there no student checking it with some devices before they roll it out? You can't hear the test tone when airpods are connected. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For now I try to downgrade to tvOS 14. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. This problem only happened after my Apple tv HD had it last update on September 20, 2021. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. Try to check if your TV has one. dangregory, User profile for user: By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Really frustrating that this feature doesn't work. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. If not, then update the HomePods to 14.5 as well. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. When you purchase through links on our site, we may earn an affiliate commission. I have tested with them and it's still not a problem. :(. There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? We did come across a potential workaround that may help solve the problem for some. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. Irritating We aren't really able to speculate about upcoming tvOS releases. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. Apr 28, 2021 8:35 AM in response to ashtv. It either starts buffering, loses sync with the audio track or loses audio altogether. Works great for years. I have similar problem. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. provided; every potential issue may involve several factors not detailed in the conversations Oct 4, 2021 1:09 PM in response to elmofles. If anything changes, we'll update this post. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. This adjustment should resolve the issue for the time being, at least until the official fix arrives. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Any other ideas? All are using AAC audio codecs. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Jul 29, 2014. Benfeever, User profile for user: This occurs when using Appletv app on a TCL tv. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. Buy, install, and forget about it. ArnoldL51, call AppleInsider is one of the few truly independent online publications left. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. All postings and use of the content on this site are subject to the. The issue first came to light after the tvOS 16 update and is yet to be addressed. Yes, brutal sync issues with 14.5. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. My issues are with hard wired speakers fed via hdmi and not on all streams. The feature is baked into the latest iOS 13 developer beta. PLEASE FIX ASAP! Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? This has been happening to me too except also with TV+ and iTunes. Funny thing is so android cast on my Sony TV is working perfectly. Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! Thank you for confirming there are no differences in audio formats with both setups. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. omissions and conduct of any third parties in connection with or related to your use of the site. 1-800-MY-APPLE, or, Sales and Head here. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. scarter17, User profile for user: The Mac Pro is still available as the Mac to switch to Apple Silicon. The Plex audio sync problems has happened before with the Ultra. Oct 6, 2021 7:15 PM in response to dfried1. any proposed solutions on the community forums. If you love what we do, please consider a small donation to help us keep the lights on. Makes viewing intolerable. I have Dolby enabled incl. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. We learn about Apple software updates as they're released, too. I just updated my Apple TV 4K and this same thing started happening to me today. Hasnt been a problem in the past. This means that you wont experience the audio sync issue when watching through the Plex website. Delighted to have just upgraded my home cinema after about 14 years. Here's how the Galaxy S23 compares against the iPhone 14 Pro. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Apr 30, 2021 12:34 PM in response to DougCG. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. This site contains user submitted content, comments and opinions and is for informational purposes My device is set to auto update and is current. Not sure if you reset the Apple TV or HomePods or both? Some claim that they were able to play videos without any audio sync issues on the Infuse client. But I have had nothing but problems. So this seems to be purely related to the stream being played back from the Apple TV. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Samsung has released its answer to the iPhone 14 Pro and other smartphones. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. Shame on you Apple. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. Same for me! My workaround has been restarting the HomePods from the Home app on my phone. (I've tried disabling this, but no change in the sync issues). After update to tvOS15, sound and audio become more and more out of sync with time. Thank you again, I misunderstood the status of the signal. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. 141. The audio loss seems to mostly impact more recent video files, but also some older ones. I've just reinitialized the ATV yesterday with no luck. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Everything was just fine before the 14.5 update and now it's a shambles. Oct 9, 2021 4:52 AM in response to Ccastle84. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. Audio is out of sync from video and delay increases over time. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Thats why I bought these. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. and our PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Reassures me I'm not loosing anything by using ARC. Oct 8, 2021 11:23 PM in response to Ali_E1. It skips and the audio gout awry within 10 seconds and never catches back up. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. any proposed solutions on the community forums. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. So I can't get adjust the dialogue sync at all. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. Also, my picture is slightly glitchy. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Fix? The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. I have a high speed cable and running sound via hdmi . Looks like no ones replied in a while. That said, we will be back with more details as and when new information becomes available so stay tuned. Audio playback sounds really odd on a surround sound system. Prior to tvOS15 this worked very well. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). All of my devices are running 16.1 and everything is on the same Wi-Fi network. Ccastle84. omissions and conduct of any third parties in connection with or related to your use of the site. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. 78. Disable Match Frame Rate, enable Game Mode, or reset all your settings. My device is set to auto update and is current. This doesn't look like a fluke. Fix it today, iMessage Not Working iOS 12? Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. PS. I have tried all of your suggestions without any improvement. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. After upgrade to tvOS 15 airplay audio is out of sync. To fix audio and video sync issues on Apple TV, install the latest tvOS updates. Does one sound better than the other? That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. What can I do? An Apple Watch ban is possible in the U.S. but highly unlikely. To start the conversation again, simply Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. Before its debut on Roku and Fire TV . Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. If this is one app doing it that might be the culprit. Some TVs have an audio sync delay option in the tv settings. If I pause and immediately play it is resynced. However, plays fine on the actual server. JavaScript is disabled. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. A forum where Apple customers help each other with their products. I've reset my AppleTV and two homepods and it still won't sync. Cookie Notice Wait until Apple TV downloads the update. However, Apple TV set-top owners have suffered similar problems in third-party apps. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. On Apple TV: Click on the Settings app on the Home screen. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. Sep 23, 2020. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Reboot the wifi router as well. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. ask a new question. AVForums.com is owned and operated by M2N Limited, Thank you for signing up to iMore. Apple disclaims any and all liability for the acts, The TvOS 15.1 does not fix the problem. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. But the audio constantly slowly unsync's. frame matching etc. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. Oct 2, 2021 3:04 PM in response to aigars16. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. quaffle, User profile for user: Update the software on the iOS device you set up HomePods with Try restarting them first. Bigus_Phillus, User profile for user: The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. The problem happens multiple times on every episode I play, currently NCIS. Only from Apple TVs to either of my receivers am I having this problem. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. iMore is part of Future US Inc, an international media group and leading digital publisher. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. Looks like no ones replied in a while. The test itself doesn't require further interaction. Please refresh the page and try again. Once the audio starts to lag with the service, it continues to lag once I exit the app. Source. Any time this happened with mine, I would force quit the app & Restart Apple TV. Oct 5, 2021 3:00 AM in response to aigars16.
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