stands for - Class A, Class C Evolution. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. Which we received no assistance. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. 2017 Thor Challenger XE Rear and side cameras and radio not working. This is an independent, unofficial site. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. +26. It's been non-stop. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. One is in the coach fuse panel and is marked. * This post was edited 03/23/19 02:00pm by bobndot * If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. This coach is over 6 years old. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. Being a 6 year old coach with a second owner, Thor Motor Coach would no longer participate in repairing this coach. The same way they want they money on time, Included my vin number thor vegas **** 2022. Brought the coach home. How can these issues that were reported to Thor when our coach was new, now be null and void? 5 seatbelts. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). Stock #46257. Prepare lunch on the two burner gas cooktop, or use the convenient convection microwave. Contact Us. Need advise, had a shop replace house battery and repair inverter. Front radio not working - Thor Forums . May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL As a matter of policy, BBB does not endorse any product, service or business. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. My husband was ill and could not drive the coach to *******. 1 of 26. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . We have been done everything we can to get our flooring and heating breech issues resolved with our coach. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. ******* also says we would NOT be reimbursed for any travel expenses. Save. We want **** to act in good faith and resolve these longstanding issues. Probably have to pull radio out to find inline fuse. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. At this time Im satisfied that they Thor Motor Coach has reached out. This is NOT a new claim. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. This is a MSRP $190K Class A Motorhome. The elements cause the roof to expand and retract. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. New 2023 Thor Motor Coach Outlaw 38KB Motor Home Class A Mechanic's Assistant: What year is your Chassis? We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. we do not have any videos here. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. Thor Motor Coach. There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article. . 2. UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. 40,000 miles. Read full answer Have driven unit less then 250 miles since purchase. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. They kept our coach for nearly a YEAR, only to have the deal fall through because **** wouldn't pay their labor fees. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. The pivotal combination of large Class A amenities with more power than a typical Class B RV. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Thor Motor Coach's diverse product lineup includes many of the world's most recognized Class A, Class C and Camper Van brands. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. Used 2017 Thor Motor Coach Four Winds 26B Motor Home Class C Then to ********* in ****. Message. Contact Sales. I am waiting for **** to call us back. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). 2022 Thor Motor Coach freedom elite. Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. Thor Motor Coach Vegas 24.1 - Fixya They said they would me someone to service the vehicle. Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. Please select a year to search for available owners manuals. Reviewing your recordings of the phone calls will confirm how their lack of taking time to answer many questions of ********************** as a first time contact to **** with new vehicle issues, created a hostile and unproductive communication. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. Also, it was pointed out to us that the flooring had already been repaired prior by someone. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. Cab-Over Bunk. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. Want to request a quote on this unit? I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. Add distilled water only. We have taken the coach all over ***** and **** trying to get the issues resolved. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? Number Of Televisions. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. from Thor Motor Coach. There's a fuse on the back of the radio. These issues are ongoing, not new. Thor is offering to repair by patching roof. RV.Net Open Roads Forum: Thor Freedom elite axxera can radio not working. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. New 2023 Thor Motor Coach Palazzo 37.6 - Exploreusa.com Well guide you through the process. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. The memory function power for both radios comes from the chassis battery through the 100 amp, 12 volt circuit breaker next to the battery. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. 15 amp. One previous owner purchased it new.We have had multiple issues with the coach. in fuel costs), then **** will kindly deduct the $2,000. Explore Thor Motor Coach Products and Motorhome Brands I am rejecting this response because: ********************************* (Thor Motor Coach Retail Warranty Supervisor is not acting in good faith. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. You are using an out of date browser. Thor Recall Notices - Latest Recalls for Thor - Arfc We are tired and have had enough. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. It has been sitting for a year. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Seamless Roof has bubbles. **** has not acted in good faith, as the documentation will show. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. Spoil the RV owners in your life this Christmas with some of our favorite gifts. I need my brand new RV fixed, and Thor has an obligation to fix it! Please note - there could be multiple recalls for a specific model RV. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. Both radios are powered from a 15 amp fuse located in the power center under the bed. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. I got a jump and the car battery is working fine now, but the house batteries are still dead. Listed 27 weeks ago in Cass . Learn More Class B 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH State: Arkansas. It is winterized and sitting in my driveway for the winter. Speaker Location(s) Interior / Exterior. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. Did you recently have your batteries drain on you? Standard and optional features listed on units may or may not reflect the actual in-stock unit. I do not know WHY he has not had access to this correspondence. You might find those release tools with the manual for the radio. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. New to RVing? Wondering if the converter is shot. They were the same service centers that said they dont have time for anybody except their original customers and to take it back to the dealer that I purchased it at. Doesn't look like I am getting power to the radio since battery replaced. Thanks for the suggestion. Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. This is Thors final offer as it has been stated multiple times. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. 2 tables that convert into beds. As the smallest motorhome option, camper vans are welcome virtually everywhere. Checked every fuse I could find. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. Our 2019 ************ Motor Coach seats have started to completely disintegrate. 2016 Freedom Elite 28H with a Axxera radio. Seal leaks and causes extreme noise when driven at highway speeds. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. This is leading me down a path of no confidence in THOR, as well as potentially never doing business with them again, it's simply bad business and I would also hope to educate any of their potential customers on what their ownership experience with **** will be like after a six figure purchase. Thor Motorcoach Logo linking to Home Page. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. Select the desired vehicle below to view all the recalls for that particular make & model. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. Nobody will build them better. . Do you need a one-stop shop for all things RV-related? After no word or information on the status of the vehicle in ******* on Monday, November 7th, from Thor or ****, ****************** made a phone call to ******* **** on Tuesday, November 8th at 9:23am to learn and to his surprise that arrangements had been made on the payment to **** from Thor, on Monday, November 7th! At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Radio and cameras not working - Thor Forums The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. Read More: https://thormotorcoach.com/legal/ Brandon Bailey - Bill of materials writer - Thor Motor Coach - LinkedIn Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. **** did send the new flooring to CW. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. It was a pleasure dealing with all of you. For a better experience, please enable JavaScript in your browser before proceeding. Mine is under our bed but doesnt have one. After changing the engine battery the radio and backup camera will not After getting back both radios not working. He made us feel at ease during the whole process. Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. I will say again this coach cost us 100's of thousands of dollars. Listed 15 hours ago in Camp Verde, AZ. As stated previously, we are well aware that the coach is now off warranty. All payments are with approved credit through dealer lending source. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. The pivotal combination of large Class A amenities with more power than a typical Class B RV. Please contact us to verify info, and to check availability as our inventory changes rapidly. Discover the necessary items to make this an unforgettable adventure! I am rejecting this response because: We have been going back and forth with this for three years. See dealer for details. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers.
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