It helps balance the moisture in the food and lets you enjoy perfectly cooked food. Feel free to ask any questions about repairs. Access the back side of the microwave and disconnect the cabinet from the device. However, given that they are expensive to replace, you might be better off just purchasing a new microwave. Service Information For Appliance Repair Professionals. You can find the grill on the upper side of the microwave. To access the gas sensor, you must disconnect the top cover of the microwave. To fix this, replace the touchpad of the microwave. (Replacement Procedure, Cost, Etc). In any case, 60 seconds isn't plenty time to wait. These products offer a good value for money, and if you compare prices and features of the microwaves from other brands, you will very likely come back to Samsung. The microwave has power but is not working. Replug your Samsung microwave into the electric outlet and switch on the power. The SE error code indicates the Samsung microwaves touchpad and control panel issues. Easy sign-in, Samsung Pay, notifications, and more! Try to recall each connection or take a picture of them with your phone camera. I know how annoying it would feel if a microwave stuck in the middle, displaying an error while you are waiting to taste your favorite dish. Cant figure how to take the door panel apart to reach the actual inside to clean re-seat the cable. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? When buttons on the control pad stop working, the SE code will be shown. 2023 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. One of the most popular microwave ovens in this range is Samsung SMH1816S. An error code on your microwave usually means a technician is going to need to take a look at it. When the cooking operation is conducted to a desired level, the gas concentration reaches a preselected level and, hence, an output signal of the gas sensor shows a predetermined output level at which the . Call an LG Support Representative. Enter the current time on the number pad and press OK again. Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. Why Is Freezer Leaking Water From the Bottom? Begin reassembling the wire harnesses to the new control pad and work backward to put your microwave back together. The Samsung microwave is a more dynamic version of a normal microwave. Before it will work again, you need to fix the underlying cause of the error code. It will even turn on automatically if the microwave is getting too hot. Just press the clock button and then . Some basic troubleshooting can usually fix the problem! Samsung microwave error code official guide. Sometimes, doing this will solve the issue. If our virtual assistants can't help you will be transferred to a live agent during the hours below: 6am-12am Monday to Friday (EST) 9am-6pm Saturday and Sunday (EST) Telephone. Plug the microwave oven into the electric outlet. Remove the faulty touchpad and throw it in a trash can. ME21M706BA Microwave Displays Error code 10, http://www.Samsung.com/us/support/service/location, ME21M706BAS - MICROWAVE RANDOMLY JUST DISPLAYS A REMAINING TIMER / AMOUNT INSTEAD OF THE CLOCK. Place the top cover of the microwave oven and secure it with the screws. Be sure not to confuse the model and code of the Samsung microwave. The plastic layer will contact the conductive surface when a user touches a particular button. There will be a gap between the layers to give you an idea of how it works. A microwave that is not turning on or is turning off by itself is usually caused by overheating or a low power supply. If the control board is defective, replace it. After removing the control board, you can access the touchpad. Secure it with the screws you removed earlier. Step 1: Pull the oven away from the wall. You can reset the keypad to resolve the error code caused by the control panel glitches. Reattach all the wires you disconnected and move the device to its original position. How do I fix my Samsung stove's SE error? This prevents the proper signals from reaching the control board. Before going any further, you will want to check the connection to see if it looks okay. Also, some controls are only available when using (or not using) other functions. I suspect from steam of a boiling pot but never happened before. The microwave. If you see an error code flashing on your Samsung range or microwave, don't panic. Error codes are mixed numbers and letters displayed in the control panel to indicate specific faults and failings. The error code e-11 on your Samsung microwave indicates a faulty humidity sensor. Fortunately, there's an easy way to tell. Thanks so much for sharing your experience with this microwave. Please help us improve by selecting a reason below. So, to reset the Samsung microwave, you need to unplug it from the electrical outlet and wait for a minute or two for the microwave to reset. If you find it damaged, you must replace it. Use this guide to determine the proper way to address the error on your range. 0:00 Intro0:27 Try a power cycle first1:16 Demo mode affects panel behavior1:40 dE or dC errors are related to the oven divider1:59 For door errors, ensure the door is closed completely2:10 Bad line errors are related to the power cable2:20 C-24 errors occur when the oven vent is blocked2:35 Power cycle your microwave too!2:45 Also check the power cable \u0026 circuit breaker3:06 Microwaves have Demo mode too!3:12 For persistent issues, check your timer \u0026 door3:19 Call for service if issues persist3:25 Recap4:17 Outro But, If everything above will not fix the problem, then you need to replace the whole touchpad. For this reason, if you are inexperienced its best to hire a professional to diagnose and complete any repair on this type of appliance. The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. 2.Open thermal cutout (Magnetron) 3.Open low voltage transformer. Copyright 1995-2023 SAMSUNG All Rights Reserved. I expected much more from Samsung. A Samsung Microwave displaying an error code can lock out the Microwave or disable it from functioning normally. 1.Open or loose lead wire harness. If not, you will have to replace the control panel. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . This is done by unplugging the microwave from the wall or turning the breaker off to it for at least 60 seconds. You got this! If so, what was your issue and what did you have to do to repair it? Else, you can use your microwave as usual now. Re: Samsung Microwave C-DO Fault. SE error code shows up with the beeping sound, and it also appears when one or two buttons on the control panel are defective. Start Right Here Find appliance parts, lawn & garden equipment parts, heating & cooling parts and more from the top brands in the industry here. This site uses cookies. Remember, however, that this work should be performed with the greatest care and safety. For buying a new sensor keypad find out the number of your microwave. By ticking this box, I accept Samsung Service Updates, including . Reattach the control panel and secure it with the screws and clips. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. / Amount Instructions Place 0.5 cups brown rice + 1 cup Press the Fit Choice button. Copyright 1995-2023 Samsung. Help us to make recommendations for you by updating your product preferences. Check out the chart below for tips and guidelines. Step 6: Slide the top panel out and set it aside. Replace it with the old sensor and secure it with the screws using a screwdriver. Clean the control board with compressed air and a dry cloth. C-d0. The multimeter should read a few ohms of resistance for each control pad when its engaged. Note: The provided information refers to microwaves sold in Canada. Follow our step-by-step guide to diagnose the issue and resolve the . The SE code is generally associated with the microwave beeping several times, displaying the code, and not working until the door has been opened and closed again. The information contained in this website is provided for informational purposes only. Follow the steps below to replace the humidity sensor: The e-11 error code will disappear if the humidity sensor is causing the issue. Move the microwave from its unit to access the back panel. One such advanced feature of the Samsung microwave is communicating the faults through specific error codes. How to use and set up clock in Samsung microwave, EEPROM(internal memory IC) error/Call service center, Thermistor Sensor failure/Call service center. Once the microwave is back together, you can then test if the error code is gone. Another thing to check is, to remove the ribbon cable from the control board and clean copper connections with an eraser and alcohol propylene. This is because the magnetron is not turned on. Remove the screws securing the control board. In order to regain normal functionality of the Microwave the problem causing the error code will need to be resolved. If the test shows no continuity, then youll need to replace the connection part. It will even turn on automatically if the microwave is getting too hot. Purchase the new damper based on the model of your Samsung microwave. If you have a freestanding unit, you may have to remove the metal from around the top and sides before moving on to the next step. Connect with Samsung experts and fellow fans for tips on how to get the most out of your Galaxy device. Remove the wires that are connected to the control panel. Always take proper safety precautions when installing or repairing any major appliance. And microwave control panels are also secured with clips to make them fit on the plastic surface. This code appears when the microwave temperature is high. If the humidity sensor fails, food will come out dry. Whether your product is in or out of warranty, our authorized service centers are ready to help. Locate the off/clear buttons in the keypad. This is to protect the oven from excessive heat or children who may accidentally touch the oven. The main function of a microwave is to heat things up, if the microwave is failing to do so, examine the high voltage diode, the door switch, and the magnetron. This can be annoying, but its good to remember that this just means your microwave is working properly by stopping you from using a potentially unsafe appliance. Samsung Microwave is sparking or arcing. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Follow the steps below to replace the gas sensor: Power on the microwave and check if the C-10, C-11, and C-12 error codes have disappeared. The term "arcing" refers to sparks inside the microwave oven. If the water is not warm click on the link below for additional troubleshooting information. Select Reset, enter your PIN (0000 is th, Samsung TV factory reset and self diagnosis tools, Factory reset the TV Want a complete do-over? You can locate the temperature sensor in the upper left corner at the backside of the microwave. How To Replace Igniter In Kenmore Oven? Magnetrons are usually not economical to replace. Snowboard- . To fix the issue, you must check the humidity sensor. You can check the connectivity of the touchpad using a multimeter. Any button is stuck or held for more than 10 seconds. Disconnect the locking clips and wires connected to the gas sensor. Then you can plug the microwave back to power and check whether it is functioning correctly. [Quick-Fix] Unplug the range and tighten any loose electrical connections between the electronic control board in the oven and the control panel. .Use a metal ( not the shiny chrome type ) screw driver with a insulated handle to short across ( touch both at the same time ) the terminals of the high voltage capacitor to discharge it. . Step Two - Check the Control Pad. Switch it on and see if the SE error code has disappeared. There is common practice among people to open and close the microwaves door to stop the sound and clear the error, but thats not going to work if the issue is severe. Get product support via live chat, email, and more. ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*. Place the microwave in its original place.